Q. Where are my garments made?

    Your mastectomy clothes are cut and sewn in Manitoba, Canada according to the
    options you chose when you placed your order.   If for any reason your choices are not
    available, we will notify you before we cut and sew your garment.

Q. Will I have to remeasure every time I buy a garment?

    Your measurements and options are kept on file (and not shared with any 3rd
    party) so it’s even easier to order the second time.











Q. How long will it take for my garment to be made?

    Every mastectomy garment is custom made to order and is ready in just 4-8
    weeks from the time we receive your order. The time frame for when you get your
    garment will vary somewhat, dependent on the shipping you choose and how fast your
    garment will go through the customs of your country.  Products such as the books and
    comfort blankets and pillows we try to ship out within 24-36 hours, except on the
    weekends when there is no postal service.  


Q. How will I get my garments?

    All products are shipped by parcel post, unless if you specifiy otherwise in an email
    to us.  Shipping costs are a flat rate of $13.50 per order, not per item ordered.  So the
    more you purchase at one time, the cheaper the shipping is for you.


Q. In what currency is the pricing?

    All prices for our products are listed in US dollars. If you'd like to see the
    conversion rate to your country's currency, click this link.   In Manitoba, the government
    will not assist with the finances of purchasing any other mastectomy garment than an
    actual formal mastectomy bra.  Check with your local governing authorities to see what
    their ruling is about this matter.


Q. Who will all see my credit card information?

    When you make a purchase in our online store you pay by credit card through a Yahoo
    E-commerce secure site. (We never see your credit card information)








                                                                              

    Our Guarantee:  Your satisfaction is our aim and desire. If for any reason you are
    not satisfied with the quality or fit of your purchase simply tell us what the problem is
    and we will either send you a new garment with the problem fixed, or give you your
    money back. We won't leave you "hanging".


    We do not rent, sell, or share personal information about you with other people, except
    to provide products or services you have requested.

    We do not provide any of your personal information to the people we sub contract
    our work except such information that we think is necessary in the making of your product.  All
    information, including your digital pictures you send us, is printed, filed in your personal
    physical file, and then deleted from our computer.

    JSAW Mastectomy Designs may update this policy from time to time.  When significant changes
    are made about how we treat your personal information, we will send you an e-mail to the e-
    mail address you supply us or post a change of policy notice on our site.
Frequently Asked
Questions
"Thank you so much for my gowns, they're beautiful and fit great.  I wish you and
your business all the best.  I hope to keep in touch, please send me any new
catalogue or designs.  I'm so grateful I'm not wearing a rag now.  I hope those
patterns help you in the future.  There's so many of us who want nice things."  
           Dawn, Ohio
    "The front opening breast cancer recovery bra has just been so
    wonderful and comfortable to wear following my lumpectomy on "Sally".  I
    can close it without reaching and pulling with a sore side and it goes over
    the bandages and tapes very nicely.  It gives a certain amount of
    support, yet doesn't make me feel "bound".  AND IT FITS ME.  Two
    months later, I still love to wear it, and am looking forward to getting my
    second one."                                                               Darlene, Manitoba
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